Industrial & Quality Skills

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The Business Training Center will come to your facility and customize your industrial training to reflect the proper assessment of your training needs and expected outcomes. Click on a topic below to view courses and training we offer for your facility.

Call BTC at 309-796-5716 to help you assess your needs and plan your next training.

Blue Print Reading

This course presents an overview of methods used in presenting and interpreting a variety of industrial blueprints and schematics. Topics include: Multi-View Drawings, Line Usage, Title Blocks, Dimensions, Holes, Threads, Contours, and Angles. This program will provide participants with opportunities to gain an understanding of blueprint reading for application in the production environment.

Upon completion of the course, participants will be able to:

Visualize a three-dimensional part from a two-dimensional drawing.
View and interpret engineering prints
Know the 6 primary views of an object and select dimensions as they relate to various views
Use multi-view drawings
Identify various line types found on prints and understand line usage
Interpret information found in title blocks, tolerance blocks, change blocks and materials lists
Understand the usage of notes
Interpret one-, two- and simple three-view drawings
Use working prints
Define holes terminology
Identify and list the location and size of holes
Understand holes operations and hole types
Describe similarities and differences between thread forms
Identify various thread uses
Define thread series and forms
Know the difference between contours and specify their size
Define and apply sectional view terms
Work with cutting planes and sections
Understand angles, machining details, necks, grooves, slots, keyways, flats, bosses and pads

Computer Numerical Control

Machining Center Programming
Using Torcam CNCez Simulation Software, featuring EIA/ISO standard G & M codes the student will learn the fundamentals of CNC Machining Center Programming. First time students will receive the book “The CNC Workshop” including a copy of the simulation software. This course will be taught exclusively on PC’s in a classroom setting.

Prerequisite: General Machining Practices

Some for the topics covered include:

Introduction to CNC
CNC Fundamentals and Vocabulary
Programming Concepts
Use of Interactive Simulation Software
CNC Programming of Machining Centers

Geometric Dimensioning & Tolerancing

This course will provide you with the complete fundamentals of geometric dimensioning and tolerancing concepts as adopted by the American National Standards Institute (ANSI). GD&T specifies requirements more precisely than conventional tolerancing, leaving no doubts as to the intended definition. This class will be customized for Engineers.

The attendees will:

Identify fundamental dimensioning rules and definitions
Recognize symbols, terms, design and drafting
Translate Datums
Introduce material condition symbols
Determine tolerances of form and profile
Determine Tolerances of orientation and runout
Verify location tolerances Parts I and II
Perform cases and exercises

Note: Participants are welcome to bring examples of current issues of concern.

ISO

ISO 9001:2000 – Internal Quality Auditing
This workshop is designed for the quality auditors of an ISO 9001:2000 registered organization. Emphasis will be placed on the principles if ISO 9001:2000 and auditing compliance to the ISO standard. Individuals will gain skills needed to plan, prepare, and perform internal quality audits. This training provides hands-on audit activities.

ISO 9001:2000 – Understanding the Process Approach
Participants will learn how to demonstrate and cascade the knowledge and use of the 8 quality management principles down through the organization and into the 4 core processes. ISO’s process approach model will help to understand the changes and additions that are now in clause 7 Product Realization.

This workshop is intended for personnel who will lead, direct, coordinate or participate in creating their quality management system as well as for personnel who have internal audit or training responsibilities.

ISO 9001:2000 — How to Transition (Max 8 Hours)
The new version of ISO 9001:2000 was created to provide more influence on customer satisfaction and process control.The application of a system of processes within an organization, together with the identification and interactions of these processes, and their management, can be referred to as the “process approach.” This transition class will provide the attendees with the knowledge to:

Learn how to demonstrate and cascade the knowledge and use of the eight quality management principles down through the organization
Learn the four core processes and ISO’s Process Approach Model
Define the nine requirements for top management and discuss implementation techniques
Understand the changes and additions that are now in clause seven, Product Realization
Determine an approach to meet the new requirement section 6.2.2, Competency an Awareness and Training. Receive the templates that you can modify back on the job.
Receive insight to information on: 1) your quality manual 2) your documented procedures 3) identifying, controlling, measuring, monitoring and analyzing your processes

ISO/TS 16949:2002 – How to Transition
Participants will review and understand further how to address new requirements, including documenting customer specified requirements, customer oriented processes (COPS) and the product realization processes. Review of modified and closely watched guidelines for certification and suggestions for performing internal audits will be addressed.

This workshop is intended for personnel who will lead, direct or coordinate in existing QS-9000 quality programs as well as personnel who have internal audit or training responsibilities.

Mistake Proofing

This course introduces students to mistake-proofing for achieving zero quality control.

Goals:
To provide participants with opportunities to apply principles of mistake-proofing and zero quality control in manufacturing settings.

Objectives:
Upon completion of the course, participants will be able to:

Define zero quality control
Understand the benefit and importance of zero quality control
Learn the 1-10-100 rule
Identify what causes defects
Compare and contrast a traditional quality cycle and a zero quality control cycle
Understand inspection types
Identify the 4 elements of zero quality control
Understand the purposes of mistake-proofing
Identify the steps of mistake-proofing
Understand the outcomes of mistake-proofing
Learn the methods for using mistake-proofing

Quality 101

This course covers the following:
This course provides an introduction to quality benefits and evolution, Total Quality Management, Process Management, quality tools and quality deployment.
Goals:
To provide participants with opportunities to focus on quality in terms of the individual’s job and the company.

Objectives:

Upon completion of the course, participants will be able to:

Understand the quality keys according to Deming
Understand the quality keys according to Juran
Identify the benefits of a quality approach
Know the evolution of our current quality approach
Understand the use of standards
Learn and apply the principles of Total Quality Management
Identify the levels of Customer Satisfaction Define the Continuous Improvement Cycle
Define quality terms Understand process variation and identify common and special causes
Learn the principles of process management
Understand the purpose of using quality tools
Define quality plan, quality assessment and quality function

Root Cause Analysis

This workshop covers the following:
This course introduces students to Root Cause Analysis.

Goals:
To provide participants with opportunities to identify the cause(s) of a problem and find ways to eliminate the cause(s) and prevent them from occurring again.

Objectives:
Upon completion of the course, participants will be able to:

Define root cause analysis
Identify the stages of root cause analysis
Define events and identify various types of events
Differentiate between natural and qualified teams
Engage in problem identification using event questions
Engage in procedures to gather and verify data
Understand the importance of asking “why”
Differentiate between direct cause, contributing cause and root cause and test the cause chain
Define corrective action
Distinguish between specific and preventive corrective action
Perform follow up and assessment
Formulate a root cause analysis plan of attack
Participate in root cause analysis exercise

The 5S Philosophy focuses on effective work place organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. This workshop will provide participants with opportunities to plan and carryout a 5S event in their own work areas.

Objectives:
Upon completion of the course, participants will be able to:

Sort – separate out all things that are unnecessary and eliminate them
Straighten – arrange essential things in order for easy access
Scrub – keep machines and work areas clean
Stabilize – make cleaning and checking a routine practice
Sustain – make the 5 S’s a way of life

Statistical Process Control

Participants in this workshop will gain an understanding of SPC principles and basic concepts of stability and capability/performance. How to implement an SPC Program and how to interpret control charts will be covered.